Legal & Security

Privacy Policy

Last updated: August 7, 2026

1. Introduction

Welcome to KAYEL'S CLOTHING("we," "our," or "us"). We respect your privacy and are committed to protecting the personal data you share with us when visiting our website or purchasing Bangkok fashion apparel and accessories from our store.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you browse our site, register an account, or make a payment via our secure online payment gateway powered by PayHere.

2. Information We Collect

We may collect personal details when you interact with our platform, including:

  • Personal Identification: Full name, email address, phone number, and delivery address.
  • Order Information: Products selected, cart details, delivery preferences, and purchase history.
  • Payment Information: Online card transactions and wallet payments are securely processed by PayHere (Payment Gateway Sri Lanka). We do NOT store your credit/debit card numbers or bank credentials on our servers.
  • Technical Data: IP address, browser type, device information, and browsing sessions via cookies to enhance user experience.

3. How We Use Your Information

Your information is used strictly to fulfill store services and improve customer satisfaction:

Process and fulfill your orders & islandwide shipping.
Verify payments securely via PayHere payment gateway.
Send order confirmations, shipping updates, and receipts.
Provide responsive customer support via WhatsApp or email.

4. Payment Gateway & Security

Online card and digital wallet transactions on KAYEL'S CLOTHING are processed by PayHere Payment Gateway, a licensed service provider adhering to international PCI-DSS security standards. All sensitive payment details transmitted between your browser and PayHere are encrypted using 256-bit SSL technology.

5. Sharing of Information

We value your trust and do NOT sell, rent, or trade your personal data to third parties. We only share necessary customer data with trusted third-party partners required to operate our business:

  • Licensed courier and logistics partners for islandwide delivery in Sri Lanka.
  • PayHere payment gateway for processing secure transaction payments.

6. Your Rights & Contact Us

You have the right to request access to your personal information, request corrections, or ask for account data deletion. If you have questions regarding this Privacy Policy, please reach out to us:

KAYEL'S CLOTHING

316 Colombo Road, Dadalla, Galle, Sri Lanka

Email: kayelsclothingsgalle@gmail.com

Hotline / WhatsApp: 077 387 3361